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Pinnacle policy not revived despite of paying Rs. 1L as premium without any justification, earlier p sanbid- | Insurance | 1 Reply


I have deposited Rs. One lakh as premium of the policy and the money cleared from my account on 18.04.2013. till today that policy is in inactive stage and not updated in system. Right now I was trying to get in touch with their employee Mr. Debottam Neogi (mobile no : 9830164989) for solution but initially he picked up phone twice but now he is neither picking up calls (21 calls) nor responding to SMS (29 SMS) despite of trying several times. Now we feel that we are being cheated as we never intended to invest on this policies - We visited Mr. D. Neogi\\\\\\\'s branch to apply for address change and he saw the balance in all our account and did force selling of this policies while we were open for some policies like FD with some secured interest. Applied for on-line complaint (call ID#58514594) and received a reply that they have refunded the money by cheque but we have not received anything yet. We have not received any intimation as on what ground they are denying to revive they policy where we are already having huge money with them and they said we cant get those money back too! I have tried to fill up another complaint online (step 2 as per their procedure) but unable to do so as that system is not working! ... seems its intential to have a erroneous on-line form to discourage or not interested to get complaint! We are now looking for suggestions and legal help to get our money back which is with them for last 2 years almost. Please suggest the legal procedure. thanks and regards, Sanbid

By IndianMoney Experts - 2013-May-17
Dear Sanbid, Kindly contact the ICICI Prudential Life Insurance Customer Care on Toll free number 1860 266 7766 in order to resolve your complaint. You can file a case in the District Consumer Forum and lodge a complaint to get justice. You can always look up the website for your insurance needs.
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