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sale of policy by fraud means by Bharti AXA Life Insurance Vikas | Insurance | 1 Reply

23
May
2013

Sold Policy by Fraud means

This is regarding the application no: 12-12-009817. This is a very big fraud I have ever faced. I would like to brief you the case. One day I received a call from a landline no. stating that we are calling from Bharti axa and we are celeberating our anniversary that’s why our company is providing a very good scheme to you, that will be applicable if you book the same within 5 days. In that communication that guy told me about the medical claim benefits in the policy for my whole family, as I was looking for the same, I agreed. Along with that a lot of other benefit also stated which I have not found anywhere in policy. I didn’t record all the benefits because I knew that if I would not find the said benefit available in the policy I will cancel within the given timeline but at this place a very big game played with me. I was provided a contact no(08802991454) saying that this is bharti axa helpline no. you can contact here for any query. 10 days After paying the amount of Rs.20000 I called on that no and asked about the policy documents and I was told that it will come after few days, I don’t remember the exact no of days quoted. After some days I got a call from my home(Phulera-jaipur) that some documents from Bharti axa have come, as my parents doesn’t know English properly so they couldn’t brief me what exactly it was. Then I again called on the helpline no and asked that some documents from bharti axa had been received at my home town. I asked whether that was the policy ,I was told Sir, that is not a policy it is just a welcome kit, you will receive your policy after 1 month. Again I called after 1 month on the same no. and I was told that this not any bharti axa no. why are you calling and troubling me. I was really shocked then I immediately call at my home and asked my father to courier the documents of bharti axa. When I received the policy I was shocked to see there was nothing that I have been told. Here I would like to mention that I requested that I want all my papers at my living place surat not at my home town. I was assured everything would be sent to you at your surat address only and I had filled a form also for that purpose. Purposefully the policy has been sent to my home town

Regards

Vikas

By IndianMoney Experts - 2013-May-24
Dear Vikas, Kindly contact customer care of Bharti Axa Life Insurance at 1800-102-4444 in order to resolve your complaint .Mis selling is a rampant practice prevalent in the insurance industry.Do not let it happen to you.Read all the information properly before buying a policy during the 15 day grace look in period.Always understand your insurance needs.Be aware of all the terms and condition of your policy.For any help ,visit Indianmoney.com as it is India\'s only free on call money adviser.
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