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Registered Compalints (98)
Replied Compalints (129)
Average Time 2 - 7 Days
I have taken home loan from ICICI in 2006 for 7.25% interest rate. From past 1 year i am paying 11.25% interest rate but when we compare with other banks from past 6 months they are offering 8.5 - 8.75%. When i asked the ICICI folks that as the other banks are charging only 8.75 why you are not reducing my floating rate from 11.25 to 8.75? They responded that some amount would be charged to reduce the floating rate. I asked while increasing you are immediately changing the interest but when comes to reducing the interest rates you are not ready to do that. And even they were saying that we are saying that this option is available when the customers are visiting to our branches. I think the interest rates should be made consistent in maintaining standard across all the banks.